The Ultimate Guide to eCommerce
A curated Australian edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Australian eCommerce News
Regional stories with direct local relevance.webp)
Returns policy drives Australian fashion shoppers away
More than half of Australian online fashion shoppers have walked away over returns terms, underscoring a costly retention risk for retailers.
Australian shoppers warm to AI for holiday shopping
Budget-conscious households are embracing AI for practical holiday tasks, with confidence rising fastest among the eight markets surveyed by Sinch.
Square launches Uber Eats integration for Australia
Australian restaurants using Square can now cut tablet clutter and manage Uber Eats, dine-in orders and stock from one system.
First-time buyers drove Black Friday sales in Australia
Retailers used Black Friday to win new shoppers, with first-time buyers making up 68.6% of email orders and 73.4% of SMS orders in Australia.
Reolink launches Australia sale with up to 35% off
Australian households can save up to 35% on Reolink home security gear as the Prime Big Deal Day campaign rolls out in two phases.
Peak has moved: Five ways Australian retailers can build a more agile supply chain
Australian retailers face higher costs and tighter margins as Black Friday demand spreads peak season earlier and makes supply chains harder to balance.
Analyst Insights
Research and market analysis connected to eCommerce
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Blue Yonder adds AI retail tools for returns & stock
Infosys Aster named leader in marketing transformation
Infios named a leader in IDC MarketScape assessments
Featured News
Datadog targets enterprise risk with AI and automation
Australian enterprises are under pressure to tame AI-driven complexity, compliance risk and rising technology costs as Datadog broadens its platform.
Visa strengthens AI defences amid new era of cyber threats
Visa is pouring billions into AI defences as regulators demand safer, auditable systems to counter faster cyber threats and fraud.
Expert Columns
AI assistants now read online stores more than twice as often as Google. Most retailers can't see it
How multi-shopper AI is transforming retail store operations
Peak has moved: Five ways Australian retailers can build a more agile supply chain
Anyone can promise fast. The advantage is keeping it
The Next E-commerce Interface May Not Be a Screen
Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security
6 Industries that need address verification
Fintech won on speed. It must now compete on understanding
Cross-border checkout has a data quality problem
For sensitive health categories, eCommerce can remove more than just the checkout queue
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Restaurant Brands deepens search partnership with Optimisers
Accurate location data is now central to how diners find KFC, Pizza Hut and Taco Bell in New Zealand across search, maps and AI tools.
Markable tops USD $1.7bn in creator sales, rebrands
Higher creator sales and a fresh brand identity signal Markable's push to broaden its user base as platform sales rose 260% year on year.
Avalara launches AI tool for enterprise system links
Integration projects could be completed in days rather than weeks as specialised AI agents automate connector build and testing for Avalara customers.
Slimstock & Thomax team up on supply chain software
The tie-up aims to cut fulfilment delays for retailers and logistics firms by linking inventory forecasts with warehouse and transport systems.
Retailers boost video & AI as visual commerce grows
Retailers are using AI to handle booming video, social commerce and user-generated content as operational strains mount across channels.
NatWest & banks set out AI agent payment principles
Banks want to prevent AI-driven shopping from eroding customer control, privacy and security as agentic commerce moves closer to everyday payments.
Al-Futtaim picks Juspay for 50-brand payments rollout
Customers across 50 brands in 12 markets will get a single checkout layer, as Al-Futtaim seeks fewer failed payments and easier reporting.
Adyen upgrades Authenticate to cut checkout friction
Shoppers may face fewer checkout hurdles as the upgraded system uses machine learning to pick the best authentication method in real time.
Bir launches digital push for Azerbaijan micro-firms
Micro-entrepreneurs in Azerbaijan will get training and fee breaks as Bir tries to draw them into digital banking and online sales.
Ant International launches AI-native payments stack
The rollout aims to cut merchants' cross-border costs and speeds by automating onboarding, compliance, FX and treasury workflows with AI.
AsiaPay launches tokenisation service for Asia-Pacific
Merchants across 12 Asian markets can now use a single interface to cut checkout friction and fraud exposure on card payments.
AI loyalty shift threatens retailers' direct customer ties
Retailers could be reduced to fulfilment providers unless they use loyalty data to stay visible as shoppers turn to AI assistants.
Octave names S-OIL & Coupang as APAC award winners
The awards spotlight software use that is helping operators cut downtime and improve engineering data reliability across Asia-Pacific industries.
Australian watch party spending rises on sport finals
Households are splurging on snacks, screens and merchandise as the AFL, NRL and NFL finals drive watch party demand online.
Lifecykel replaces Xero sprawl with NetSuite platform
Weekly inventory reporting at the mushroom biotech group has fallen from hours to 10 minutes after replacing seven Xero instances and spreadsheets.
Zendesk launches specialised AI agents for commerce
Australian retailers are set to benefit as Zendesk's new tools aim to settle orders, returns and refunds with fewer hand-offs.
Shopify switches apps back to native with AI tools
Millions of merchants and shoppers stand to feel the impact as Shopify rebuilds its mobile apps in Swift and Kotlin after AI tools cut duplication costs.
Link4 marks 10 years as digital trade services grow
Broader e-invoicing rules are pushing Link4 beyond invoice delivery into compliance and cross-border trade services for businesses in Asia-Pacific.
Shoppers warm to AI meal plans but resist product picks
AI meal planning is gaining trust in Australia and New Zealand, but shoppers still override automated basket choices to control price and pack size.
Shark launches the 3-in-1 upright vacuum in Australia
The corded model targets households wanting one cleaner for floors, stairs and upholstery as cordless rivals lose ground on runtime.
Job Moves
Your Reformer appoints new Chief Technology Officer
Are Media names Levine as Director of Technology and Product
myPlates names Shikha Thakur Head of Marketing Performance
The Pistol to lead Liquor Legends retail media transformation
Suzanne Grae selects Tug Sydney for SEO & paid media
The Working Party appoints Dominik Wilkowski as CTO
Novated Lease Australia names Natalie Ashes as new CMO
eCommerce expert Lisa Powell joins Deliver In Person's advisory board
.webp)
Megantic makes two new leadership appointments
