The Ultimate Guide to Airlines
A curated Australian edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for Airlines.
What to know about Airlines
Airlines sit at the intersection of customer experience, complex operations, digital infrastructure and constant commercial pressure. Stories under this tag explore how carriers and aviation partners use data, cloud platforms, AI, payments, loyalty tools and connectivity to improve booking, servicing, inflight experiences and day-to-day operations.
Readers will also find reporting on the risks shaping the sector, from cyber attacks and fraud to outages, service reliability and the challenge of modernising legacy systems without disrupting travellers. Whether the focus is biometrics, retailing, baggage, maintenance, sustainability or personalised offers, this tag shows how technology is reshaping air travel and why every systems decision now has a direct impact on passenger trust and business performance.
Australian Airlines News
Regional stories with direct local relevance
Loyalty programmes reshape Australian travel choices
Loyalty schemes are winning a bigger share of Australian travel spending as airlines, hotels and car hire firms push more personalised offers.
Nectr launches Power Perks energy plan with bill credits
Households in New South Wales and Queensland could cut power bills as Nectr offers recurring credits to reward customers who stay put.
Brave VR launches in Australia to boost workplace behaviour
The virtual reality course targets costly behaviour change failures as Australian firms face disruption from restructuring, AI and other workplace shifts.
Closing the gap between where loss happens and where it's felt
Families in New South Wales face legal, logistical and emotional hurdles when a loved one dies overseas, making repatriation support vital.
Australian skincare founder hit by chargeback scams
Tens of thousands of dollars in disputed payments have left a Sydney skincare business exposed as household budgets tighten and chargeback fraud rises.
Cybersecurity Act drives surge in reporting as attacks rise
Australia's Cybersecurity Act drives a surge in breach reporting as attacks soar, exposing rising business losses and tougher penalties.
Expert Columns
Recent Airlines News
Authsignal launches number verify with Aduna & Telstra
Businesses can now verify mobile numbers without SMS codes, reducing friction and exposure as regulators tighten rules on text-based authentication.
Ant International launches FalconTST 2.0 for banks
Barclays, Citi, Deutsche Bank and Standard Chartered are using the model to improve cash-flow and FX forecasts, with accuracy above 93%.
Asia-Pacific travellers face confidence gap in bookings
Travel brands may need to win confidence, not just attention, as 60% of Asia-Pacific consumers say they feel sure about choosing a destination.
Custom Travel Solutions wins Silver for AI customer support
Its AI overhaul has cut quality review time by 80% and lifted customer sentiment 11% since 2023, as travel support volumes rose.
Australia & New Zealand lead in agentic AI adoption
Consumers in Australia and New Zealand are facing longer waits and repeated handovers as companies rush to deploy agentic AI, Genesys found.
Singapore to host airport expo amid USD $240 billion boom
Airport operators in Asia and the Middle East face pressure to add capacity and modernise as traffic is forecast to surge over the decade.
Workiva names Deloitte, VantagePoint & Alpha FMC winners
Deloitte's sixth straight global honour underlines rising demand for software partners that can join reporting, risk and sustainability systems.
SITA buys Big Blue Analytics to boost disruption recovery
Airlines could trim disruption costs by up to 30% as SITA folds Big Blue Analytics' recovery software into its operations portfolio.
AIONOS & Black Box form AI infrastructure alliance
Enterprises in India and beyond stand to gain a single vendor for AI infrastructure and software as the firms target GCC demand and global expansion.
SITA buys Big Blue Analytics to boost airline recovery
Airlines could save millions as the takeover adds an AI disruption tool that cuts recovery costs by up to 30%, SITA says.
Emburse launches AI agent to prepare expense reports
Employees could soon spend far less time on claims, as the new system cuts expense report preparation from 30 minutes to under five.
Gigs partners with ShopBack to launch travel eSIM in Asia-Pacific
Travel customers in seven markets can now buy and manage eSIM data inside the ShopBack app, avoiding roaming charges and extra sign-ups.
Viasat launches ViaSat-3 F3 to boost Asia-Pacific links
Extra capacity for airlines, ships and remote broadband users in Asia-Pacific is expected later this year after the satellite’s deployment and testing.
SITA launches managed airport network service with HPE
Airports could cut downtime and costs as SITA takes over network operations across terminals, hangars and airline centres using HPE technology.
One-third of FIFA World Cup partners lack email protection
Fans face a higher risk of phishing as most FIFA World Cup 2026 partners still lack the strict email checks that block spoofed messages.
SITA says fragmented data hinders aviation tech spend
Fragmented information is curbing aviation’s return on a USD $50.8 billion technology bill as delays, AI and security efforts suffer.
Outpayce & Riskified launch airline fraud protection
Airlines could cut chargebacks and manual review costs as Outpayce adds Riskified's fraud screening to its payments platform worldwide.
Amperity expands Australian operations with AWS rollout
Australian retailers and other regulated firms can now keep customer data in-country as Amperity adds AWS hosting in Sydney and Melbourne.
Custom Travel Solutions launches RouteStack for AI bookings
The move could let travellers book hotels inside chatbots without restarting searches, as AI assistants gain live inventory access and checkout links.
Asia-Pacific airlines lead global inflight Wi-Fi adoption
Passengers on Asia-Pacific legacy carriers are far more likely to get onboard internet, with 95% of fleets now partly or fully equipped.