The Ultimate Guide to Software-as-a-Service
A curated Australian edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for Software-as-a-Service (SaaS).
What to know about Software-as-a-Service
Software-as-a-Service (SaaS) has become a transformative model in the delivery of software, enabling businesses to access applications over the internet on a subscription basis. This approach offers agility, scalability, and cost efficiency, eliminating the traditional need for on-premises installations and enabling seamless updates and integrations.
The vast array of recent developments in the SaaS sector showcases its role in driving digital transformation across industries. Topics such as cloud migration, security challenges, partner ecosystems, and AI-powered innovations feature prominently. Readers can explore how organizations navigate complex software portfolios, leverage analytics, and address cybersecurity in a rapidly evolving cloud environment.
Whether you're interested in the market growth drivers, emerging technologies like AI and edge computing, or strategies for optimizing SaaS adoption and management, the stories under this tag provide valuable insights. They highlight evolving vendor models, reseller roles, and the increasing importance of multi-cloud strategies, offering a comprehensive view of how SaaS solutions continue to reshape business operations worldwide.
Australian Software-as-a-Service News
Regional stories with direct local relevance.webp)
Fragmented workplace chats cost Australia AUD $4.46 billion
Australian workers are losing more than 75 million hours a year to scattered messages, eroding productivity and adding to business costs.
Atlassian launches Jira tools for agentic software teams
Paid Jira customers will get tighter controls and better measurement of AI agents as Atlassian widens software teams' access to shared project context.
Braze named Gartner Leader for fourth straight year
Marketers weighing customer-engagement platforms may see Braze's latest Gartner ranking as a signal of stronger execution and vision in a crowded market.
Adobe brings Photoshop & Acrobat to Gemini, Claude
Millions of chatbot users can now edit photos and PDFs without leaving Gemini or Claude, as Adobe widens its software reach.
Pine Services Group acquires EBS to boost Australia reach
Customers will see no change day to day as Pine Services Group adds a long-established Microsoft specialist to widen its Australian ERP footprint.
Kumul Consolidated Holdings adopts TechnologyOne Plus
Staff at Papua New Guinea state investor Kumul Consolidated Holdings can now query finance data by voice, cutting manual reporting and speeding decisions.
Analyst Insights
Research and market analysis connected to Software-as-a-Service
Iron Mountain wins first-time analyst nods for InSight DXP
Braze named Gartner Leader for fourth straight year
Certinia expands Veda AI for professional services
Avalara launches Aviator AI hub for tax compliance
Dayforce named leader in Gartner workforce management
Featured News
Workiva: The secret compliance and reporting arms race
Driven by improved tooling, finance teams are meeting higher standards as regulators and analysts scrutinise disclosures faster.
Motorola Solutions brings cloud access control data onshore
Australian businesses can now keep access control records onshore as Motorola Solutions adds local hosting to its cloud security platform.
Shadow AI becomes security headache as workers outpace governance
Unchecked use of consumer AI tools is exposing sensitive company data, forcing executives to balance productivity gains against compliance and security risk.
Nearmap builds AI moat from 20 years of aerial data
Property insurers and planners are tapping recurring aerial captures as Nearmap turns 20 years of imagery into AI-driven property data.
.webp)
Apple's Unified Memory powers Kiraa AI's rapid automation
Australian firms can speed month-end processing from days to an hour by running Kiraa AI on Macs instead of costly cloud servers.
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
ClickHouse customer base soars on back of AI demand
AI agents are driving a sharp rise in demand for the real-time data platform, which added 1000 customers early in 2026 to top 4000.
Autonomous IT boom fuelling LogicMonitor's APAC growth
APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.
Ansarada unveils OS Bondi for secure M&A, due diligence
Deal teams will save time on due diligence as Ansarada's OS Bondi spots duplicate questions while keeping sensitive data inside its secure platform.
Measure/demonstrate: TechnologyOne boosts council digital transformation
Councils are being urged to track savings and focus on improvement after software roll-outs, as one New Zealand authority cuts ERP ownership costs by 38%.
Fresh perspective: New Gentrack CTO on AI-driven utility future
AI tools could cut utility costs and reduce customer friction as Gentrack's new Chief Technology Officer pushes a more proactive service model.
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.
Future of enterprise software is agentic apps, says Oracle
Oracle is targeting a common blocker to AI adoption by adding governance, human checks and audit trails to its agentic app builder.
.webp)
OnBoard says board AI policy key, but lags behind in adoption
Most boards are using AI, but formal guidelines are still missing as adoption races ahead of governance, OnBoard's survey found.
Agentic AI creates enterprise challenge beyond LLM boom
Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.
.webp)
CorPlan launches CoreEPM: Rapid return AI-powered Business Intelligence
By replacing spreadsheets and manual finance work, the new platform aims to cut months-long implementation times and free staff for higher-value tasks.
Expert Columns
How businesses can avoid widespread harm from cloud outages
Why Australian businesses are still underestimating the time it takes to recover from a cyberattack
Healthcare finance is lean and complex. Its spend controls have to keep up
Anyone can promise fast. The advantage is keeping it
Spend management is not a volume problem
Corporate travel is built for the traveller. Finance inherits the mess
When IT fails in manufacturing, the whole supply chain pays
Why 'vibe-coded' observability is both a governance and technical risk
Reclaiming control: why cloud vendor lock-in is back on the CIO agenda
The most positive question: How will your tech upgrade fail?
Interviews
Interviews and video coverage from the networkRecent Software-as-a-Service News
ProCredit picks Teciem's Kondor Up for treasury overhaul
The banking group aims to improve automation, risk visibility and local compliance as it replaces ageing treasury systems across ten markets.
Cheating costs games studios revenue, survey finds
Revenue and player retention are being hit as cheats become a USD $8.5 billion business, according to a survey of 250 developers.
.webp)
Jaggaer buys Ivoflow to boost manufacturer pricing
Manufacturers could gain sharper checks on supplier price hikes as direct materials intelligence is folded into Jaggaer's procurement platform.
Salesforce expands Live Nation support & Missionforce
Fans will get round-the-clock venue help as the software firm deepens its public sector AI push, with defence revenue up 80% year on year.
TechnologyOne launches AI tools for students & councils
Students, council residents and back-office staff may see faster service as the software group embeds AI into everyday workflows.
Microsoft adds Copilot Home, Code & Autopilot tools
Businesses will be able to control AI bills more tightly as Microsoft folds chat, coding and autonomous agents into one Copilot app.
RecordPoint & Informotion team up for data governance
Budget-conscious agencies can keep legacy records in place while tightening privacy controls and speeding up stalled AI projects under the partnership.
Thryv says AI is redefining women’s tech leadership
AI is pushing women in small businesses into technology leadership roles, as Thryv says customer and operations experience now counts more.
Bravura names new APAC leaders to boost global wealth
Bravura is tightening links between regions as it seeks to help clients across Asia Pacific and EMEA navigate wealth software changes.
Fleetio opens AI Service Advisor after maintenance beta
Fleets could save time on repairs as the software now automates routine maintenance decisions after a beta that reviewed USD $1.4 billion in spend.
Markable tops USD $1.7bn in creator sales, rebrands
Higher creator sales and a fresh brand identity signal Markable's push to broaden its user base as platform sales rose 260% year on year.
Josh Bersin launches Jupiter for Galileo HR assistant
It aims to cut hallucinations and give HR teams faster, cited answers inside Copilot, Workday and other workplace systems.
Vection Technologies posts record FY26 profit on AI growth
The shift to enterprise AI has lifted Vection to its first full-year operating cash flow and a stronger pipeline worth more than AUD $10.6 million.
Keeper launches Google Chat tool for access approvals
Access approvals can now be handled in Google Chat, as Keeper brings privileged requests and just-in-time elevation into Workspace workflows.
Databricks buys Row Zero to add live spreadsheets to Genie
The deal keeps finance and operations teams in governed data as Databricks adds a spreadsheet layer to reduce risky file exports.
RDC.AI targets North America with banking software
Banks are broadening use of RDC.AI's software as the Australian-founded group reports more than 120 per cent growth in existing customers.
Avalara launches AI tool for enterprise system links
Integration projects could be completed in days rather than weeks as specialised AI agents automate connector build and testing for Avalara customers.
Manhattan Associates launches tiered Editions for software
Growing retailers can now adopt Manhattan's supply chain software in stages, avoiding costly reimplementation as needs expand.
Maxio launches Wallets for prepaid credit tracking
As software vendors shift to usage-based billing, Maxio's new tool aims to cut spreadsheet tracking and help finance teams manage prepaid balances.
StackHawk launches Wingman to fix flaws in AI coding
Security teams may cut backlogs as Wingman finds, fixes and verifies flaws inside AI coding tools before pull requests are opened.
Job Moves
Karmo appoints Marketing Chief as subscription grows
Beyond Border appoints advisers as US expansion grows
Teletrac Navman names Sharma as VP Product Management
Your Reformer appoints new Chief Technology Officer
Five Faces Appoints Richard Alcock AO as Board Chair
Kablamo appoints Troy Bebee to lead Google Cloud push
WiseTech Global names Zubin Appoo as new Chief Executive
JAGGAER appoints Andrew Roszko as Chief Executive Officer
Biza.io expands team to boost non-bank lender CDR services
