Salesforce stories
AI hiring is spreading unevenly across revenue teams, with senior roles and Sydney adverts most likely to mention the skill.
Businesses should treat AI like a new hire, as weak oversight could expose sensitive data and leave staff needing fresh skills to stay relevant.
The appointments signal a sharper partner-led route to market as the software group pushes AI deeper into customer service systems used by thousands.
Enterprises are increasingly judging CX vendors on AI governance, cloud infrastructure and pricing transparency rather than contact centre features alone.
Business teams can now act on live enterprise data without spreadsheets, as the platform ties AI analysis, applications and workflows together.
Businesses can now query BigQuery in plain English, with Google adding audit trails, access controls and scheduled AI analyses.
The hire comes as APJ customers accelerate AI deployment, raising demand for identity controls to manage human and machine access safely.
More than 11 million users could have been exposed if a server-side change had turned the Chrome add-on into a vehicle for code execution.
The separation from Unilever will hinge on a new digital backbone, with systems to be rolled out over 18 months before TSA support ends in 2027.
Retailers are being pushed to capture sales from AI assistants as Salesforce links its commerce software to ChatGPT and other platforms.
Manufacturers could soon query live product data from AI tools, as Propel links its PLM platform to Claude, ChatGPT and Copilot.
Marketers are increasingly worried that AI answer engines are shaping first impressions before customers reach their websites.
Enterprise users can now query workforce data alongside sales and finance systems, as the connector is read-only and uses existing permissions.
New Zealand telecoms could gain a software-led revenue stream after One NZ's AI project was named among TM Forum's top Catalyst awards.
Businesses can now let AI agents update Salesforce records and run tasks through Airbyte's new OpenAI Marketplace listing.
Security teams could cut repetitive case work as Intezer's beta lets them build AI agents for reports, handover notes and rule tuning.
Businesses using Sequence can now collect Direct Debit payments without leaving its billing software, reducing manual chasing of late invoices.
Students will gain hands-on AI and CRM training from first year under a new degree designed to meet rising employer demand for data skills.
Software teams could catch regressions before release as the new verifier checks pull requests against live production behaviour inside existing workflow tools.
The new server lets security teams feed Claude and Codex with case history and triage logic, reducing manual alert handling.
