Genesys stories
New research by reveals link between investment in customer experience and increase in profitability, revenue growth and customer retention.
Webster will spearhead a regional partner support network across ANZ, building on the momentum established by Genesys' existing channel program.
Genesys named market leader by Gartner in Magic Quadrant report for seventh consecutive year. #contactcentre #customerexperience.
Genesys has launched a new set of cloud offerings in order to expand into the Australian mid-market and strengthen its presence in New Zealand.
Many companies are struggling to adapt their business to serve a new wave of consumers from the millennial generation.
Genesys launches Gvalidated initiative to bolster partner program, aiming for better integration and recognition of partner-developed applications.
Paul Crump brings over 25 years' IT expertise to Interactive Intelligence as Territory Manager, ANZ, focusing on business process automation from Melbourne.
