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Australian Stories - Page 222

Australian Stories

Australian stories

How AI can help you cut staff churn in the contact centre in 2026
Unified Communications

How AI can help you cut staff churn in the contact centre in 2026

AI can help slash contact centre staff turnover in 2026 by boosting agent engagement, cutting routine tasks, and enhancing job satisfaction with smart tools.

By Todd Gorsuch • 4 min read • Mon, 22nd Sep 2025
Australian businesses use AI to halve call centre waiting times
Customer Experience

Australian businesses use AI to halve call centre waiting times

Australian businesses are leveraging AI technology to halve call centre waiting times, boosting customer service and employee satisfaction across the sector.

By Shannon Williams • 3 min read • Sun, 21st Sep 2025
Australia's cyber workforce stagnates as AI reshapes job market
DevOps

Australia's cyber workforce stagnates as AI reshapes job market

Australia's cyber security workforce growth stagnates at 0.2% amid AI-driven automation and cost-cutting, narrowing entry-level job opportunities significantly.

By Shannon Williams • 3 min read • Sun, 21st Sep 2025
Board members face personal risk as school payroll laws shift
Human Capital Management

Board members face personal risk as school payroll laws shift

From 2024, Australian school board members face personal criminal liability for payroll errors amid teacher shortages and complex employment rules.

By Melvin Hipolito • 5 min read • Fri, 19th Sep 2025
Conversion APIs: The 'missing link' to better travel and airline ad campaigns?
Marketing Technologies

Conversion APIs: The 'missing link' to better travel and airline ad campaigns?

Australia's travel industry eyes conversion APIs to boost ad targeting and campaign returns amid rising demand and privacy-driven tracking changes.

By Billy Loizou • 5 min read • Fri, 19th Sep 2025
Australia's critical infrastructure faces new wave of cyber threats
Advanced Persistent Threat Protection

Australia's critical infrastructure faces new wave of cyber threats

Australia faces rising state-sponsored cyberattacks on critical infrastructure, prompting stricter government measures and a human-focused defence approach.

By Adrian Covich • 5 min read • Fri, 19th Sep 2025
Exclusive: Tenable co-CEO on Australia, AI and growth
Cloud Security

Exclusive: Tenable co-CEO on Australia, AI and growth

Tenable's co-CEOs lead innovation in exposure management, driving growth and stability with a unique dual leadership model after their CEO's passing.

By Melania Watson • 4 min read • Fri, 19th Sep 2025
Australia unveils 2035 climate goal, urges practical action
Cartech

Australia unveils 2035 climate goal, urges practical action

Australia unveils its 2035 climate goal, urging practical action to decarbonise energy and freight sectors while ensuring economic resilience and grid stability.

By Shannon Williams • 4 min read • Fri, 19th Sep 2025
Australian tech leaders urge measurable action on climate impact
Data Analytics

Australian tech leaders urge measurable action on climate impact

Australian tech leaders call for urgent, measurable climate action, urging firms to use AI and data to cut IT energy use and boost sustainability impact.

By Shannon Williams • 3 min read • Fri, 19th Sep 2025
Two decades, two milestones: Celebrating 20 years of bizhub and shaping the print industry
Digital Transformation

Two decades, two milestones: Celebrating 20 years of bizhub and shaping the print industry

Konica Minolta Australia celebrates 20 years of bizhub, marking two decades of innovation shaping print and document management technology.

By Dean Hosking • 5 min read • Thu, 18th Sep 2025
LG unveils world-first transparent wireless OLED TV at AUD $74,999
Smart Home

LG unveils world-first transparent wireless OLED TV at AUD $74,999

LG launches the world-first transparent wireless 77-inch 4K OLED TV in Australia, priced at AUD $74,999, blending innovation with seamless home integration.

By Sean Mitchell • 3 min read • Thu, 18th Sep 2025
LastPass achieves IRAP PROTECTED status to support Australian agencies
Data Protection

LastPass achieves IRAP PROTECTED status to support Australian agencies

LastPass has earned IRAP PROTECTED status, enabling its cloud platform to support Australian government agencies with high-standard identity and access management.

By Sean Mitchell • 3 min read • Thu, 18th Sep 2025

Global Stories

Australian stories

Exclusive: Garland Technology on safeguarding critical infrastructure
Firewalls

Exclusive: Garland Technology on safeguarding critical infrastructure

Critical infrastructure in Asia-Pacific faces rising cyber threats as organisations tackle complex IT-OT divides and adopt AI for enhanced security visibility.

By Melania Watson • 5 min read • Mon, 22nd Sep 2025
Exclusive: Cohesity explains why cyber resilience beats prevention
Data Protection

Exclusive: Cohesity explains why cyber resilience beats prevention

Cyber resilience is reshaping data backup as businesses face AI-driven cyber threats, demanding new strategies beyond traditional recovery systems.

By Melania Watson • 5 min read • Mon, 22nd Sep 2025
Exclusive: Lenovo's AI strategy aiming for smarter outcomes
Edge Computing

Exclusive: Lenovo's AI strategy aiming for smarter outcomes

Australian and New Zealand firms move from AI pilots to value-driven adoption, with 82% of large businesses now using AI to enhance efficiency and operations.

By Melania Watson • 5 min read • Fri, 19th Sep 2025
Exclusive: HID talks biometrics and passwordless future
Surveillance

Exclusive: HID talks biometrics and passwordless future

Australian firms rapidly adopt seamless biometric and digital access, blending physical and digital security with flexible, passwordless, and eco-friendly credential solutions.

By Melania Watson • 5 min read • Fri, 19th Sep 2025
Data sovereignty emerges as key risk amid global tensions
Storage

Data sovereignty emerges as key risk amid global tensions

Data sovereignty is emerging as a critical risk amid global tensions, with organisations worldwide rethinking data storage to mitigate service and reputational threats.

By Catherine Knowles • 4 min read • Fri, 19th Sep 2025

Stories from Other Regions

Australian stories